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Offers thousands of letter samples form letters and letter templates for legal and non legal matters. This response to a complaint from a customer without accepting liability sample letter is perfect for responding to the demands of irate customers. This procedure contains consolidated and revised procedures for determination letters and letter rulings issued by the commissioner tax exempt and government entities division employee plans rulings and agreements office. Not every request for a refund is warranted and occasionally you need to let the customer know that.
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A short letter stating that you are sorry for their dissatisfaction but your company is not responsible is all that is required.