Resume for it help desk support. Provided computer help desk support via telephone communications for over 300 end users and about 20 calls daily. With effort you should be able to discover the right opportunities and find a job. Trained to deliver an exceptional level of customer service in it support. It help desk support.
Help desk support staff are responsible for offering technical assistance to customers on the phone or via email. Showcase your technical diagnostic and customer service skills to generate interest from employers says resume expert kim isaacs. When creating your resume for computer support jobs you should also consider including a technical skills section that lists the computer software and hardware you have knowledge of. Here is an example of a resume designed for a help desk support role.
Carl brode 3809 jett lane el segundo ca 90245 123 412 7622 email job objective seeking a position as it help desk support in a reputed organization where i can utilize my knowledge and experience. Experienced it help desk support representative with strong background in the installation and maintenance of software and hardware. The resume includes a summary of qualifications section. Ready to take seven plus years in the field to repair modify install and advise in the.
An introductory objective paragraph and summary of qualifications opened the resume to sufficiently highlight relevant skills and abilities to the it field. It help desk support ii resume. Resume tips for help desk. Installed repaired and setup computer.
Resolved problems within microsoft office outlook excel etc. Get inspired with this sample resume for a midlevel help desk professional that isaacs created below and download the midlevel it help desk professional resume template in word. It help desk resume example this it help desk resume was created for an it analyst hoping to relocate and find a new position in her new location. It help desk support professional with 5 plus years of experience is seeking to contribute to the overall success of a company in a position of diverse responsibility which requires strong organizational planning problem solving and follow through skills.
Besides maintaining computer systems and running diagnosis programs they also need to answer to inquiries give instructions and follow up with customers. Worked with active directory to build user network profiles reset passwords unlock accounts etc.